Help & FAQs
ORDERS, SHIPPING & RETURNS
HOW DO I KNOW MY ORDER IS CONFIRMED?
Once you’ve completed your purchase you will receive an order Confirmation email.
Please check your junk mail or spam folders if you can’t find it. Otherwise, contact us and we will be able to re-send your confirmation email to you for your reference.
CAN I AMEND MY ORDER?
Unfortunately, we are unable to cancel or amend orders once they have been placed.
You can return your order once you have received it, please find further details in Returns page
You can find more information about our shipping options in our shipping and returns page
DO YOU OFFER INTERNATIONAL SHIPPING?
We only offer UK delivery at the moment
WHERE ARE YOUR PRODUCTS MADE?
All our products are handmade in Colombia